Senior Sous Chef - Back of House

Located within Heathrow Terminals 3 and 4, Fortnum's Bar showcases the very best of the Fortnum & Mason brand, offering travellers exceptional food, world-class Champagne, and renowned service in a unique airport environment

We are currently recruiting an experienced Senior Sous Chef to join our Heathrow culinary operation. This is an exciting opportunity for a passionate and driven chef who thrives in a fast-paced, high-volume kitchen environment, delivering consistently high standards while leading and developing a talented brigade

Working closely with the Head Chef, you will play a key role in driving kitchen performance, maintaining operational excellence, and ensuring every dish reflects the quality and heritage synonymous with Fortnum & Mason

Key Responsibilities

• Support the Head Chef in the day-to-day management of the Heathrow kitchen operation
• Ensure food is consistently delivered to the highest standards across all areas of responsibility
• Coach, mentor, and develop Chef de Parties and Commis Chefs, leading by example
• Monitor food quality, presentation, and portion control to maintain Fortnum & Mason standards
• Maintain accurate food safety records, audits, due diligence checks, and temperature monitoring
• Manage stock control, stocktakes, and inventory levels while minimising waste
• Support labour management and kitchen operational performance
• Collaborate closely with front-of-house teams to ensure seamless service delivery
• Communicate menu changes, product knowledge, and operational updates effectively
• Ensure full compliance with food safety, HACCP, health & safety, and company policies
• Deliver coaching, performance feedback, and development opportunities to kitchen team members

You are an experienced and passionate kitchen leader who thrives in a busy hospitality environment. You are committed to delivering exceptional food quality, developing people, and maintaining high operational standards while supporting a positive and productive kitchen culture

You'll bring:

• Proven experience as a Senior Sous Chef within a high-volume hospitality, restaurant, hotel, airport, or production kitchen environment
• Strong leadership experience with a track record of managing and developing kitchen teams
• Excellent organisational, communication, and time management skills
• A strong understanding of food safety, HACCP, and health & safety requirements
• Experience managing stock, labour, and kitchen operational performance
• The ability to perform under pressure while maintaining attention to detail
• A passion for food, quality, and delivering exceptional guest experiences
• A positive attitude and commitment to coaching and developing others
• A stable employment history demonstrating commitment and career progression

Please Note

• Appointment is subject to satisfactory references and completion of a 5-year employment and education history check
• Due to the security requirements of working at Heathrow Airport, successful candidates will be required to complete additional airport security screening and vetting checks

Fortnum & Mason sells the world’s finest products from its famous stores. The prestigious brand’s success over the past three centuries is based on an ongoing commitment to deliver world-class standards of customer service combined with a sense of pleasure every day

They are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. They respect and embrace each other’s differences, to create a truly inclusive environment

In the last year alone, their people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards